Shipping Policy
We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
Shipping Destinations: We currently ship to all countries except india due no any shipping partner available. If you are in a location not listed, please contact our customer support team at dhagayonline@gmail.com to inquire about the possibility of shipping to your location.
Processing Time: Orders are typically processed within 3-7 business days from the time the order is placed. Please note that processing times may be extended during peak seasons or promotional periods.
Shipping Methods: We offer various shipping methods to meet your needs. The available options and estimated delivery times will be presented during the checkout process. Please select the option that best suits your preferences and delivery timeline.
Shipping Costs: Shipping costs are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.
Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status and location of your package in real-time. You can also track your order by logging into your DHAGAY account and navigating to the "Order History" section.
Shipping Delays: While we strive to deliver your orders within the estimated timeframe, unforeseen circumstances such as customs delays, weather conditions, or other external factors may impact delivery times. DHAGAY is not responsible for such delays, but we will do our best to assist you in resolving any issues that may arise.
Customs and Duties: International orders may be subject to customs and import duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the customer and will be collected at the time of delivery. DHAGAY has no control over these charges and cannot predict their amount. Customs policies vary widely, so we recommend contacting your local customs office for more information.
Address Accuracy: Please ensure that your shipping address is accurate and complete. DHAGAY is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Any additional shipping charges incurred due to address errors will be the responsibility of the customer.
If you have any questions or concerns about our shipping policy, feel free to contact our customer support team at dhagayonline@gmail.com. Thank you for choosing DHAGAY for your online shopping needs!